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Important Information

8 Alerts
July 21, 2022 8:00 AM

Pilot Point Customers


Due to the extended drought and severe heat, our facility located at FM 455 and Hwy 377, which provides your water supply, is running at max capacity and currently unable to keep up with demand. If there is not an immediate reduction in water usage, the...

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July 4, 2022 11:05 AM

Immediate Water Restrictions


Notice To Mustang Customers

Due to historic high demand levels from lack of rainfall, Mustang is implementing Stage 2 Drought Contingency measures effective immediately. This stage enacts mandatory watering restrictions to reduce demand. Failure to...

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August 5, 2021 10:51 AM

Water Quality Update from UTRWD

Please see the following water quality update from Upper Trinity Regional Water District.

Mustang SUD purchases treated drinking water from wholesale water supplier Upper Trinity Regional Water District. Customers may notice a slight change in water color due to seasonal lake changes, but water is still absolutely safe to drink. Please see the...

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February 17, 2021 6:22 PM

Customers Asked To Immediately Limit Water Use

All Mustang SUD customers are asked to immediately curtail any non-essential water use.

Our wholesale water supplier, Upper Trinity Regional Water District, is unable to produce and send us enough water to meet the current, very high, demand that is needed to keep all of our customers with water. We are doing everything we can to keep water...

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February 17, 2021 3:08 PM


Click link below to view water most recent status updates regarding winter storm:
Click Here

Due to lack of internet service and power, social media comments and messages are not being monitored 24/7. Please continue to visit for most current information.

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February 15, 2021 6:26 PM

Lack of Power Causes Wide-Spread Water Outages

We are aware of several water outages in the area.

All of our water stations are currently out of power, and while we do have generators on-site, they can not keep up with the demand for water flow. We will be experiencing wide spread water outages until power becomes more stable.

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February 15, 2021 9:09 AM

Staff Working From Home

Our office is closed today while staff works from home. Technicians are still on call and phones are still being answered. Please call 940-440-9561 for water and sewer emergencies.

February 13, 2021 11:26 AM



It is possible that this area will experience extended power outages due to the amount of snow and ice expected as part of the severe winter conditions happening over the next few days. If extended power outages occur, we anticipate this to affect water...

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