Our rates are calculated based on several different factors, such as the cost of bringing the water to a home, carrying wastewater away from a home and treating it, our operating costs, and also planning for the future needs of our community. We hire an independent, third-party expert to do an analysis of our costs in order to ensure our rates are set at a fair-market price, and according to the American Water Works Association (AWWA) guidelines. Periodically, our rates are sent to the Public Utility Commission of Texas for review. If the rates change at any point in the future, customers will be notified in advance.