Is this an estimated reading on my bill?

No, we do not estimate the reading for your bill. We have a dedicated employee who reads the meters. He drives through neighborhoods and uses a bluetooth scanner to get the readings. If, for any reason, the meter reading is not picked up by the scanner, our meter-reader will go up to the meter and read it manually.

Show All Answers

1. What forms of payment do you accept?
2. I paid my bill either online, or by drop box the night before disconnect day, but I was still charged the fee. Why?
3. Can I get a copy of my bill by email?
4. What are these charges on my bill besides water usage?
5. How do I set up automatic payments?
6. Is this an estimated reading on my bill?
7. How are the rates determined?