When air gets into water supply lines, the pressure of the water forces the air into tiny bubbles. This makes the water out of the faucet appear milky. This is similar to the gas bubbles in carbonated soft drinks and is completely harmless. 

This happens more in the winter months, but can occur at any time. 

Factors that contribute to why this happens include:

• Storage tank levels,
• Velocity of water in pump station piping,
• Location of air release valves, and
• Repairs to water mains. 

Fill a clear glass or open container with water and observe. Over the next two to three minutes you can watch as the water becomes clear from bottom to top as air bubbles rise and release into the air.

Contaminants found in drinking water may cause taste, color or odor problems. The presence of any one of these does not necessarily indicate a change in the safety of your water. Water taste is affected by mineral content as well as the presence of chlorine, which is used in the water treatment process.

Taste and odor problems may occur in any lake for a number of reasons, such as algae growth, changes in temperature, excessive rainfall, flooding, drought or dry weather conditions. Taste changes can sometimes be detected when the blend of raw water changes. Because Mustang Special Utility District  purchases treated surface water (pulled from area lakes) from the Upper Trinity Regional Water District, our customers sometimes experience these factors.

If you experience a problem with the taste or odor of your water, let the water run for a few minutes to clear the lines or fill a pitcher and allow it to sit for several hours. If this does not correct the problem, call Mustang Customer Service.

Mustang Special Utility District is happy to respond to any reports of a sanitary sewer clog and help determine if it is an issue that requires calling a plumber. Please call our staff first before you reach out to a plumber!